Assura is committed to providing our customers with the best support possible.

Support is available between 8:30am and 5:00pm unless we have agreed other hours with you.

The Assura support portal is available by clicking on ‘Client Login’ on the top left of your screen or at:  This is the best method for logging a support job, as the portal ensures all appropriate information is gathered and you can easily track the job through our process.

Feel free to also email us at or call us on +64 3 365 3200. Just press 1 to speak with the support team.

For more information on how to access support and our support process please click here