Assura is committed to providing our customers with the best support possible.
Support is available between 8:30am and 5:00pm unless we have agreed other hours with you.
The Assura support portal is available by clicking on ‘Client Login’ on the top left of your screen or at: https://support.assurasoftware.co.nz. This is the best method for logging a support job, as the portal ensures all appropriate information is gathered and you can easily track the job through our process.
Feel free to also email us at firstname.lastname@example.org or call us on +64 3 365 3200. Just press 1 to speak with the support team.
For more information on how to access support and our support process please click here